Warranty

TytoHome device One (1) Year Limited Warranty

The Tyto Device and any other tangible product purchased through the Site, will be free from material defects in materials and workmanship when used normally in accordance with Tyto’s published guidelines, user manual, documentation accompanying the product and the Solution Terms, for a period of one (1) year from the date of original purchase (“Warranty Period”).

If the product is determined by TytoCare to be defective during the Warranty Period, and subject to applicable law, Tyto shall, at its option, repair or replace the product free of charge. In the event Tyto cannot repair or replace a product determined to be defective during the Warranty Period, Tyto will refund the amount of the original purchase price upon receipt of proof of purchase depreciated on a straight 3 year line basis. To receive warranty repair or replacement, a warranty claim must be made during the Warranty Period and within ten (10) days following the discovery of the defect. In addition, the product must be returned to TytoCare in accordance with Tyto’s instructions provided at the time the claim is made.

Warranty claims should be called in to +1-866-971-8986 option 2 or support@tytocare.com so we can investigate and facilitate replacement.

This product warranty is subject to the following limitations:

This warranty is valid only if the sticker at the bottom of the product is present indicating the serial number and manufacturing details.

TytoCare is not responsible for damage arising from failure to follow instructions relating to the use of the product.

The user shall be responsible for proper maintenance and handling of the product.

No warranty is extended if the product has been altered or modified in any way.

No warranty is extended to any product that has been misused or damaged.

This warranty is extended only to the original purchaser of the product.

This warranty does not include problems or product malfunctions caused by the user’s acts (or failure to act), the acts of others, or events beyond Tyto’s reasonable control.

NO OTHER WARRANTY

This limited warranty is the only warranty made by Tyto with respect to products and services purchased on the Site. TYTO MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE SITE AND EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND TYTO DOES NOT REPRESENT THAT ANY PRODUCTS OR SERVICES OUR CHASED THORUGH THE SITE WILL MEET THE PURCHASER’S OR USER’S REQUIREMENTS.

Subject to applicable law, Tyto’s sole liability under this warranty will be, at its option, to either repair or replace the defective product or to refund or credit the purchase price to the original purchaser.

THE USER AGREES THAT UNDER NO CIRCUMSTANCES WILL TYTO CARE’S LIABILITY RELATING TO THE PRODUCT OR SERVICE IT PURCHASED THROUGH THE SITE, EXCEED THE PURCHASE PRICE PAID THEREFOR.